This Privacy Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR). ADVANTIC SISTEMAS Y SERVICIOS S.L. (ADVANTICSYS) is committed to protecting your privacy and ensuring the security of your personal data.

1. Data Controller and Processor

ADVANTICSYS is both the Controller and Processor of any personal data you provide. Data is stored in a file named “CLIENTES” at our registered address: c/ Ponzano, 80, 28003 Madrid, Spain.

Data processing is carried out by:

• Google Ireland Limited, located in Ireland, for web hosting and managing our Concordia Cloud Platform, with encrypted data transmission to Google.

2. Data Collection and Consent

ADVANTICSYS does not collect personal data via website forms. However, personal data may be collected through other means such as:

• Direct communication (e.g., emails, phone calls).
• When you engage with ADVANTICSYS for services or products (e.g., contracts, sales inquiries).

By engaging with ADVANTICSYS, you consent to:

• The processing of your personal data for the purposes outlined below.
• Receiving promotional offers related to ADVANTICSYS, its suppliers, and partners.
• The potential sharing of your data with our partners or suppliers to enable service provision.

3. Types of Personal Data Collected

ADVANTICSYS may collect personal data such as:

• Name
• Email address
• Telephone number
• Address (if provided during contractual or service inquiries)

We do not collect any sensitive personal data (as defined in Articles 9 & 10 of the GDPR).

4. Purpose of Data Collection

The personal data you provide will be processed for the following lawful purposes:

• To communicate with you about ADVANTICSYS products and services.
• To respond to your inquiries or requests for information.
• To facilitate the delivery of our services and products.
• For research and development purposes, enabling ADVANTICSYS to improve existing products and services.

5. How We Use Your Data

Your personal data will be processed in the following ways:

• Collection: Data is collected through direct communication or when entering into contracts or services with ADVANTICSYS.
• Storage: Data is stored on servers provided by Google Ireland Limited, with encrypted transmission.
• Structuring: Data is organized according to product or service category.
• Transmission: Data may be shared with ADVANTICSYS service providers or partners to facilitate service provision.

6. Data Security

ADVANTICSYS applies the necessary security measures as required by the GDPR to protect your personal data from unauthorized access, loss, or disclosure. However, users should be aware that no internet-based system can be entirely secure.

7. Data Retention

Your personal data will be stored for a period necessary to fulfill the purposes for which it was collected. Retention periods vary:

• For contractual relationships: Data is stored for the duration of the contract and six years thereafter, in accordance with Spanish Accountancy Regulations.
• For other data processing: Data is stored for six years following your last interaction with us.

8. Your Rights

As a user, you have the following rights regarding your personal data:

Right of Access

You have the right to request access to your personal data and obtain a copy of the data being processed.

Right to Rectification and Erasure

You may request the correction of inaccurate data or the deletion of your data under certain circumstances.

Right to Restriction of Processing

You have the right to request the restriction of your data processing under specific conditions as outlined in Section 18 of the GDPR.

Right to Data Portability

You can request your personal data in a structured, machine-readable format and transmit it to another data controller where technically feasible.

Right to Object

You may object at any time to the processing of your personal data for direct marketing, research, or statistical purposes.

9. Cross-Border Data Transfers

Cross-border data transfers may occur if ADVANTICSYS partners or service providers are located in countries outside the European Union, within the Privacy Shield Framework or equivalent protection frameworks.

10. How to Exercise Your Rights

To exercise any of your rights, contact ADVANTICSYS‘s Data Protection Officer (DPO) by email at info@advanticsys.com, or by postal mail at:

ADVANTIC SISTEMAS Y SERVICIOS, S.L.
Attn: Data Protection Officer
c/ Ponzano, 80, 28003 Madrid, Spain

You may also lodge a complaint with the Spanish Agency on Data Protection (AEPD) or any other relevant supervisory authority.

11. Changes to this Privacy Policy

ADVANTICSYS reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and it is your responsibility to review this page periodically.